1. Rental Eligibility

• Age Requirement: To rent outfits from the Outfit Rental Shop, you must be at least 18 years old.
• Identification: A valid government-issued photo ID (e.g., Aadhar, Passport, Driver’s License) is required at the time of rental to verify your identity.
• Rental Approval: All rentals are subject to approval based on outfit availability and your agreement to these terms and conditions. We reserve the right to refuse service at our discretion.

2. Outfit Rental Shop offer: Rent 2, Get 1 Free

• Offer Overview: Customers who rent 2 outfits from the same category are eligible to rent a third outfit in that category for free.
• Deposit Requirement: To avail of this offer, a refundable security deposit is required for all three outfits, including the free one. The deposit amount varies based on the value of the outfits rented.
• Free Outfit Conditions: The free outfit must be of equal or lesser value than the rented outfits. The offer is only valid within the same category (e.g., traditional wear, western wear, bridal wear).

3. Security Deposit and Refunds

• Security Deposit: A security deposit is mandatory for all rentals, including those under the promotional offer. This deposit serves as a guarantee against potential damages, late returns, or non-returns.
• Refund Process: Upon the return of the outfits in their original condition and within the agreed rental period, the security deposit will be refunded. Refunds are typically processed once the outfits are returned and inspected or within 5 business days thereafter.
• Partial Refunds: In cases where late fees or damage charges are applicable, the corresponding amount will be deducted from the deposit before the refund is processed.

4. Rental Period

• Standard Rental Period: The rental period for each outfit is specified at the time of rental. If you need an extension, please contact us to check availability and additional charges.
• Late Returns: If outfits are returned after the agreed rental period without prior notice, a late fee will be charged per day of delay. This fee will be deducted from the security deposit.

5. Rental Outfits Condition and Responsibility

• Pre-Rental Inspection: All outfits undergo a thorough inspection before being rented out to ensure they are in excellent condition.
• Customer Responsibility: As a renter, you are responsible for the care and maintenance of the outfits during the rental period. Avoid exposing the outfits to stains, tears, or any other potential damages.
• Damage Charges: If an outfit is returned with major damage (e.g., significant tears, stains, missing embellishments), repair or replacement costs will be assessed and deducted from your deposit. If these costs exceed the deposit, you are required to pay the difference.

6. Cleaning and Maintenance

• Professional Cleaning: Outfit Rental Shop handles all cleaning and maintenance of outfits. Customers are advised not to attempt any cleaning or alterations on their own.
• Additional Charges: If an outfit requires special cleaning due to misuse or exposure to harmful substances (e.g., food, makeup, smoke), additional charges may apply.

7. Cancellation and Refund Policy

• Cancellation Policy: Cancellations made at least 24 hours before the rental period begins are eligible for a refund. Cancellations made after this period may incur a cancellation fee.
• Refunds: Refunds for cancellations or deposit returns are processed once the outfits are returned and inspected, or within 5 business days thereafter. Refunds will be made via the original payment method unless otherwise agreed upon.

8. Payment Terms

• Payment Methods: We accept various payment methods, including cash, credit/debit cards, and digital wallets. Full payment, including the security deposit, must be made before the rental period begins.
• Outstanding Balances: Any additional charges due to late returns or damages must be settled before the deposit refund is processed. Failure to settle outstanding balances may result in legal action.

9. Privacy and Data Protection

• Personal Information: We collect and store your personal information (e.g., name, contact details, payment information) for the purpose of processing rentals and providing better service. This information is kept confidential and is not shared with third parties without your consent.
• Data Security: Outfit Rental Shop uses secure payment gateways and follows industry best practices to ensure the safety of your personal and payment information.

10. Limitation of Liability

• Rental Use: Outfit Rental Shop is not responsible for any injuries, accidents, or damages that occur while using our rented outfits. Customers are advised to use the outfits responsibly.
• Force Majeure: We are not liable for any delays or failures to fulfill our obligations under these terms due to events beyond our control, such as natural disasters, strikes, or other unforeseen circumstances.

11. Governing Law and Dispute Resolution

• Applicable Law: These terms and conditions are governed by the laws of the state of Karnataka, India.
• Dispute Resolution: Any disputes arising from these terms will be subject to the jurisdiction of the courts in Bangalore. We encourage customers to reach out to us directly to resolve any issues amicably.

12. Amendments to Terms and Conditions

• Changes to Terms: Outfit Rental Shop reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our services after changes are made constitutes acceptance of the new terms.

What Our Customers Asks About Outfit Rental?

1. What happens if I return an outfit late?

If you return an outfit after the agreed rental period, a late fee will be charged for each day the outfit is overdue. This fee will be deducted from your security deposit.

2. Can I rent more than one outfit at a time?

Yes, you can rent multiple outfits at once. If you rent 2 outfits from the same category, you are eligible to rent a third outfit from that category for free under our promotional offer.

3. What should I do if I damage an outfit during the rental period?

If an outfit is damaged during the rental period, please inform us immediately. Depending on the extent of the damage, repair or replacement costs will be deducted from your deposit. If the damage exceeds the deposit amount, you will be required to pay the difference.

4. How do I cancel my rental?

To cancel your rental, please contact us at least 24 hours before the rental period begins. If you cancel after this period, a cancellation fee may apply.

5. How long does it take to receive my deposit refund?

The security deposit will be refunded once the outfits are returned and inspected, or it may take up to 5 business days thereafter.

Contact Us

For any questions or concerns regarding these terms and conditions, don’t hesitate to get in touch with us:

Outfit Rental Shop Address:

38/7, Hosur Rd, beside Anu Furniture, Bandepalya, Bommanahalli, Bangalore, Karnataka 560068

Outfit Rental Shop Contact Number:

+91 9844555546

Email Us:
outfitrentalshop@gmail.com
contact@outfitrentalshop.com